“We chose The Nook because of the property description and photographs on your website.”
While we were happy with the property itself and the photographs accurately detailed what we walked into, we were shocked to find that the property was located parallel to a busy road, and as such, there was no escaping from the constant noise of traffic going by you just a few metres from where you were sitting in the garden or within the property itself if you had the door or windows open.
We feel that your description of the property as a ‘beautifully appointed getaway’ in an ‘idyllic setting’ where you can ‘slide open the balcony door and invite the sounds of nature waft through’ is incredibly misleading! If you open the door (which you had too on hot days) it was far from idyllic with the noise of cars not nature!
Needless to say we tried to find reviews on your website from previous occupants about their experiences and there weren’t any. We wonder why!
We are in no doubt that previous clients will have raised the issue of the road with yourselves before. In fact, if we were made aware of the proximity of the property to the busy road we would not have booked it.
The owners themselves are aware of the road situation as they urge ‘caution’ when pulling out of the drive onto the ‘busy road’ in their property brochure!!
There were also some broken pieces of crockery and chipped glasses which we discovered on arrival. We put them to one side when we left as we would expect them to be replaced quickly. After all, if we were staying in a hotel we would not expect to have to eat our dinner from chipped plates and bowls!
However we did not let any of the above spoil our stay but we do feel we were misled and not informed about the busy road aspect from your property description and needed to raise it as a concern for future clients.
Sadly we will not be returning to The Nook and our first experience of booking with John Bray has made us a little more than wary about using your website again.
We look forward to now receiving our £200 holding deposit as quickly as possible.
Thank you for your feedback. We are sorry for the inconvenience caused by these issues. Your comments have been passed on to the team at John Bray Cornish Holidays. We are glad you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner
The property
Placed between the popular sailing hub of Rock Beach and the lively surfing destination of Polzeath, The Nook is a beautifully appointed getaway for couples looking to hide away from it all. One you park up and follow the pathway, this self-catering property makes you feel at home in an instant. Sleeping two guests in a large super-king-size bedroom, The Nook is suitable for not only romantic breaks, but for those wanting some quality time with a close companion. Calming and simple interiors await you at The Nook, a gorgeous home stay for those seeking solitude. Step into the large, open-plan living space, which was designed with relaxing in mind, here you'll find a stunning, modern woodburning stove at the heart of the room. A choice of plush seating offers plenty of snuggle room, where you can curl up on winter nights in front of your favourite series on the TV, revelling in the warmth of the fire. Slide open the balcony door and invite the sounds of nature to waft through on sunnier days or relax on the lawn with your favourite novel in the sunshine. The kitchen is to one side and is made for rustling up a Cornish inspired meal, with a breakfast bar and all the equipment you will need, nicely tucked away in the sleep grey cupboards. In front of the kitchen, you will find the dining table, perfect for long, lazy dinners savouring local produce you have picked up whilst out and about. Make sure to slide open the balcony door on sunny days to let the golden rays warm you as you eat or dine alfresco out on the decking area. Continuing through the property, you will find a romantic and colourful en-suite boudoir in cool shades of greys, blues and crisp whites. The stunning super-king-size bed with flexibility to convert into a twin, is perfect for long lie-ins, whilst the en-suite with separate shower and bath is perfect for a long indulgent soak or refreshing rinse. The Nook is an ideal location for couples or close friends to explore all that the North Cornwall Coast has to offer. This Area of Outstanding Natural Beauty provides plenty of excellent walking opportunities as well as scenic spaces where you can tuck-in to a homemade picnic as you watch the world go by. With the stunning bays of Epphaven and Port Quinn within easy walking distance, the sheltered cove of Epphaven is perfect for soaking up the sun or Port Quinn where you can hire kayaks and explore the coastline from the water. For water and beach lovers, you will find the surfing paradise of Polzeath Beach just a mile away, where you can try your hand at body surfing, paddleboarding and surfing. Head in the other direction where you will find Port Isaac Harbour, which offers a picturesque and historic setting that remains largely unchanged. With wonderful coastal walks of staggering beauty, all manner of tea shops, cafes and plenty of galleries and shops to mooch around, you can easily lose track of time. The Nook is a blissful coastal escape for enjoying a refreshing break with your loved ones.
Summary
- All-ground-floor
- One super-king-size bedroom (zip/link, can be twin on request)
- Bathroom with bath, shower, basin heated towel rail and WC
- Open-plan living space with kitchen, dining area and sitting area with woodburning stove
- Electric central heating with woodburning stove
- Electric oven and grill, gas hob, microwave, fridge, washing machine, tumble dryer, dishwasher
- TV, WiFi.Fuel, power and starter pack for woodburning stove inc. in rent
- Bed linen and towels inc. [Type] parking
- Enclosed garden with lawn, decking and furniture
- Sorry no pets and no smoking
- Shop 2 miles, pub 1 mile, beach 2.5 miles
- Note: The beds will be made up as per the description, if you require the zip/link beds to be configured differently, please inform us at least seven days prior to your arrival date
- Note: Check-in from 4:30pm, check-out by 9am
Note: This property has a Good Housekeeping bond of £200.
About the location
ST MINVER
Rock 2.2 miles; Polzeath 2.3 miles; Port Isaac 5.5 miles
Perched along the scenic Cornish Coast is the delightful and quaint civil parish of St Minver. Offering its visitors a beautiful church which boasts superb views of the surrounding countryside, a welcoming pub where you can treat yourself to a delicious pub lunch and a well-deserved pint, a Post Office and a well-stocked convenience store for purchasing any essentials. St Minver is the perfect tourist base for exploring Cornwall, with easy access to the stunning beaches of Rock and the surfer's paradise of Polzaeath. Venture over to the coastal village of Rock, where you can take to the waters by waterski or sailing, or enjoy a boat tour as you spot the local marine life of dolphins which frequent the shores. Polzeath is the ideal setting for trying your hand at surfing with its nearby Surf School, or if you'd prefer to sit the action out, the glorious sands are perfect for soaking up the sun with a good book.
Please note the master bedroom has a superking size zip & link bed as standard, if you would like this as a twin please contact us to advise.
