“We were very disappointed in Silvershell House.”
We are regular customers of Sykes and this property fell below their normal standards. While it has all the facilities described, the quality is very poor. It reminded me of what it used to be like in a second rate holiday camp. Everything very tired and in serious need of a makeover. The furniture is poor quality and many holes in the floorboards need to be filled. Chipped, stained or scratched crockery. Loads of mismatching eating utensils. Thin mattresses and poor quality linen on hard ...
We are regular customers of Sykes and this property fell below their normal standards. While it has all the facilities described, the quality is very poor. It reminded me of what it used to be like in a second rate holiday camp. Everything very tired and in serious need of a makeover. The furniture is poor quality and many holes in the floorboards need to be filled. Chipped, stained or scratched crockery. Loads of mismatching eating utensils. Thin mattresses and poor quality linen on hard wooden beds made for uncomfortable sleeping. Most nights there was a howling in the roof, even though there was only a light breeze. The steps up to the outside seating area need to be fixed and ideally a rail provided. A relatively small investment by the owner would make a big difference. Shame on Sykes for not requiring him/her to do that. It damages the their brand and my hitherto loyalty to them.