“We loved the house and location!”
It suited all our needs very well. The only slightly tricky thing was the heating system. There were no instructions as to how to turn the towel rails on when the weather was chilly. John Bray came and showed us thankfully. Then the weather got warm and we couldn’t turn the heating down and there was no way to do so as it appeared to have been pre set. It was sweltering on our last morning…
Unfortunately the running machine in the gym didn’t work and neither did the tumble dryer. John Bray maintenance did their best but the substitute dryer tripped the electrics so had to be taken away. They said the running machine would be reported to the owner.
2 of the larger gas hob rings went out shortly after ignition - looked like old control knobs that need attending to. We did manage it sometimes.
There was a wasp nests which our cleaners said had been reported twice but hadn’t been removed.
The bbq hadn’t been cleaned.
Thank you for your feedback. We are sorry for the inconvenience caused by these issues. Your comments have been passed on to the team at John Bray Cornish Holidays and to the owner and we have already taken steps to fix these with new instructions being drawn up for the hating, the drier being replaced and running machine being taken away and replaced with new mats. Regarding the wasps’ nest –The owner called out a bee expert about he said that “the bees do need to be protected and we decided not to fumigate them as they are just little honeybees and very high up in the chimney, nowhere near the house, and really aren't a disturbing anyone to my knowledge”. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner
