“We found the property very spacious and comfortable and well situated despite an initial disappointment with some things we expected to find :
- a folder giving useful information about the house
- locating the Wi-Fi router( there was a BT card in the kitchen which brought some confusion)
- general instructions on how to use kitchen equipment (cooker ,oven, dishwasher).”
..
- some shower gel in the en suite showers and a full toilet roll....
- some useful cleaning products under the sink, not just empty containers.
- basic items for cooking, like salt!
- a decent broom ( not a mini brush!) to clear the disintegrated rubber backing of the door mats in the porch and conservatory!
- some extra pegs
- there was inadequate water pressure to use the shower head(+ hose too short to avoid sloping roof) in the upstairs bathroom.
I hope these comments will be useful ......
Thank you so much for your feedback. We are sorry that you had to experience these issues during your stay. We are in the process of placing new welcome folders in our properties with all basic information on them for the 2022 summer season. Whilst we do not provide things such as shower gel for guests, there should have been toilet roll and cleaning products for you to use to which we apologise that this was not the case. We have also reported the issue of the water pressure to our maintenance team to inspect. Your comments have been incredibly helpful and we hope we can welcome you back in the future! - John Bray Cornish Holidays On Behalf Of The Owner. Property Owner