“This is our third stay at the complex but the first stay in Mill Pond Cottage.”
The cottage is spacious and well equipped. We particularly liked having both a washing machine and dryer as this was the second cottage in our two week stay so needed to easily refresh clothes.
We marked cleanliness at the lowest rating as there were significant dog hairs from a previous visitor and the property hadn't been cleaned to remove these. Our children are allergic to dogs; as a consequence it required us to both leave windows open at night and apply allergy medicine sprays to our youngest on several nights. If this had been marginally worse we would have had to vacate and finish our holiday early.
Other comments: no outside hose for wetsuits, no clothes line we could see, no decent wine glasses, toaster broken as need to hold down to operate.
Thank you for your feedback from your stay at Mill Pond. We are pleased you enjoyed the space the cottage offered as well as it being well-equipped.
We are sorry if the cleaning was not to the standards expected and would have gladly re-attended had we know about this. However, we do apologise this was not picked up on changeover. We do hope that we get the opportunity to welcome you back to Cornwall in the future. John Bray Cornish Holidays on behalf of the owner.
Property Owner
