“Great position, spacious and very well equipped.”
We emailed asking for Bed 2 to be made up as a twin, which wasn’t acknowledged, a call to customer services assured us that it would be done but it wasn’t, which was disappointing.
Hot tub wasn’t warm enough to use on our first day so despite paying for a week in reality it is 6 days.
Only one side of the toaster works but otherwise house is in great condition.
Possibly a mirror in the bedroom on the top floor and a hair dryer in each room would be good.
We enjoyed our stay very much and would probably book this house again.
Thank you for your feedback. We are sorry for the inconvenience caused by these issues. I am afraid that we at John Bray Cornish Holidays were only notified of the bed request the day prior to the booking so we were unable to change the linen order on short notice. Regarding the hot tub, due to the changing of water and cleaning on the changeover day there is not enough time for the hot tub to be at the target temperature on the first night. We have raised the issue with the toaster with our maintenance team. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner