Westray House | Polzeath | Hayle Bay | Cornwall | Self Catering Holiday Cottage

4.6★

8 Guests
4 Bedrooms
4 Bathrooms
Pets Yes
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Features

Hot tub
Open fire
Washing machine
Dishwasher
Sky TV
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

29 Customer Review(s)

Emma
February 2025

“A return visit, fabulous home, proper old house, of which there are a diminishing number.”

Having been visiting north Cornwall for more than 50 years, it is sad to see the significant uptick in yet more houses! Given the long winter one would have anticipated the house to have had a proper spring clean and airing, this had not been achieved, rather assumed. The surfaces were not clean (photo shared with agent). Roman blinds in many instances were faulty or simply fallen down (photos shared with agent). Sensor light in en-suite, faulty often staying on all night, shower in ensuite ...

Having been visiting north Cornwall for more than 50 years, it is sad to see the significant uptick in yet more houses! Given the long winter one would have anticipated the house to have had a proper spring clean and airing, this had not been achieved, rather assumed. The surfaces were not clean (photo shared with agent). Roman blinds in many instances were faulty or simply fallen down (photos shared with agent). Sensor light in en-suite, faulty often staying on all night, shower in ensuite constant dripping. Suggested both sets of steps to house could do with a jet wash as so slippery. Agent was very responsive when we shared feedback. Hopefully, by now all remedies have been completed but if you are booking, do check Recommend no-one to arrive in a fancy car as the lane is in chronic condition, additionally lane might be closed at one end due to building works so exit can only be achieved through the top road, this may be challenging for anything low slung! Be aware if the building construction at the end of lane at Polzeath has a delivery the road will be closed down the hill into Polzeath causing long tailbacks for those who don't heed the diversion signs...... None of the above things spoiled our visit, more irksome particularly as holidays like this are a considerable outlay. Nevertheless, we had super time. It probably cannot be said for others nearer the beach or Trebetherick, the endless dentist drilling sounds of building works, day in day out was awful, again no affect where we were but come the summer, renters be warned about sitting out on terraces during working hours.....

- Emma, February 2025

Thank you for the feedback. We are delighted you like the house so much and returned for a second visit but sorry you had the issues you describe. The blinds had been taken down during winter redecoration and have now been put back properly, the sensor lights replaced and the steps jet washed. The dripping shower had been fixed but will now be looked at again. We have also increased the amount of cleaning time on each changeover. Most building work happens in the winter so will hopefully be coming to an end shortly now Spring has sprung so those long, lazy afternoons on the sun deck should be less interrupted. Since last Summer, we have redecorated much of the house (inside and out), updated bedroom lighting, replaced beds, installed new headboards and replaced the carpets in addition to normal maintenance to keep the house at a high standard for our guests. We are sorry you had issues - we try our best to present the house at its best for every guest but we clearly fell short for you stay. Charlie (owner) Property Owner
Katie October 2024

“This was the second time we have stayed at Westray House and it is absolutely fabulous.”

The location is fantastic and general facilities in the house are excellent. There is a very handy wet room and outdoor shower which is brilliant for showering off after a swim in the sea and making sure any four legged friends are free from sand before they get into the house. The house has a lovely homely feel about it, with a brilliant fire. The hot tub is an added bonus! The beds are very comfy which is very important if you want any a relaxing week. Finally, we had some additional questions prior to booking regarding the dogs and the owners were extremely accommodating and just as we arrived we had a message to say some new non-stick pans were arriving (no doubt in response to a previous review so a very quick resolution to that issue) and we were welcome to open the delivery. We loved our stay as much this time as we did 3 years ago and are planning on booking again for next year.

- Katie, October 2024

We are delighted to hear you had a good time and thank you for your lovely comments. We replaced some of the beds this year so we are glad you found the new beds comfortable. We also love going down to Cornwall off-season and look forward to welcoming you back next year. Property Owner
Holly September 2024

“Very comfortable house with lovely deck … dripping shower in en-suite was ...”

Very comfortable house with lovely deck … dripping shower in en-suite was never mended although someone did come to fix it… would have been nice to have a non-stick pan in the kitchen for scrambled eggs … lovely location

- Holly, September 2024

We are glad you enjoyed your stay but sorry about the frying pans - if things break or are missing during your stay, please let the agent know and we will always repair/replace. We have bought 2 new pans which will be delivered tomorrow. The dripping shower is being looked at too. Property Owner
Denise September 2024

“We had a lovely stay in westray ( our 3 rd time) Everything was as before.”

Clean tidy and comfortable. It’s a great location for the town and easy reach of shops and the beach. The weather wasn’t kind to us this year but the house was cosy warm and inviting. The hot tub as ever was clean and very therapeutic. Thanks for a lovely stay.

- Denise, September 2024

We are so pleased to hear you had a lovely stay. The hot tub is one of those things you never knew you needed until you try it - we wouldn’t be without it now! Property Owner
Heather August 2024

“Lovely holiday at Westray House, amazing property, very well equipped, we have already booked again for next year!”

- Heather, August 2024

Thank you for your lovely feedback - we are delighted you had such a good time! We always try and keep the house as welcoming and comfortable as possible and, like you, we love to have our next visit booked well ahead of time so we can enjoy looking forward to it! Property Owner
Fiona June 2024

“We have stayed at Westray House before and it certainly didn’t disappoint on this occasion.”

The house is beautiful. it is extremely well equipped, located and maintained. We relaxed immediately upon arrival. We were lucky with the weather but equally the house would be cosy if the sun doesn’t shine. We requested the hot tub and that was a great addition. Would definitely return.

- Fiona, June 2024

Thank you for your lovely feedback and we are delighted to hear you had such a great time. Cornwall is unbeatable at any time but especially at this time of year! We try very hard to keep the house well equipped and maintained so thank you for noticing. Come back soon! Property Owner
Tracy May 2024

“Fantastic property, has everything you need for a family holiday in Cornwall.”

Perfect. Would love to return.

- Tracy, May 2024

Thank you so much for your positive feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. We’re coming down ourselves in a few weeks and can’t wait! Property Owner
Nick October 2023

“Lovely property in a great location.”

Has all the facilities you need to make your stay very enjoyable.

- Nick, October 2023

Thank you for taking the time to share your feedback with us. We are very pleased to hear that you enjoyed your stay and that the property suited your needs. We look forward to hopefully welcoming you back in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner
Helen October 2023

“We experienced a flood in one of the bedrooms, with water pouring through the ceiling in the early hours, the occupants including a baby had to move rooms.”

A bottle of wine had been offered at the beginning of our stay for "a damp patch that had been repaired but not yet decorated". As we accepted the wine John Bray will not accept any responsibility stating that "as we were told of repair work and accepted the goodwill gesture the owners will not compensate" and have advised us to take the owners to court. We would not of accepted the wine if we had known it was more than a damp patch which had not been repaired, resulting in a serious flood. I feel strongly that with the amount of revenue generated, the property should be maintained to a habitable level at the very least. Surely there must be trust on both sides and feel disappointed and let down. We have stayed at Westray on numerous occasions and are very fond of it. but are always surprised at the lack of maintenance and customer welcome offered. Eg no milk, teabags or even salt offered. More seriously, the grill, coffee machine and bedside light faulty, smell of mould in main bedroom, stuck window in top bedroom. These were not reported as we discovered them over the course of the week and did not want to disrupt our holiday. Our only complaint has been the flood and I feel strongly that as the property was not in a habitable state we should be entitled to a partial refund. I hope that the owners are fully aware of these issues.

- Helen, October 2023

We are so sorry about the problem with the damage to the roof following Storm Babet which has been discussed and resolved with you directly. We did not know the extent of the damage at the time but over the winter we have replaced the entire roof so this will not happen again. If you decide to come back, we are sure you will find it much improved. Property Owner
Denise September 2023

“A lovely house - a short walk to beach and shops.”

Great decor and comfy . Plenty of bathrooms and brilliant wetsuit room. We enjoyed the hot tub and the outside deck. Fantastic views to the sea. It’s our second stay and thoroughly enjoyed it. Have already booked for next year. Thank you

- Denise, September 2023

So pleased you had a lovely time and thank you for your positive feedback. We are down here ourselves this week - it’s such a great time of year to come down! We look forward to welcoming you back to WestRay next year. Property Owner
Lucy September 2023

“I love West Ray house and we had a wonderful trip, everything I had hoped for and expected, the house is very comfortable.”

It would be better if check out time could be 11am as otherwise you miss a whole day.

- Lucy, September 2023

Thank you for your lovely feedback and we are so pleased you enjoyed your stay. Thank you for your feedback on the checkout time, we will talk to John Bray about this. Property Owner
Catherine July 2023

“It was good and john bray were helpful with the wifi problems”

- Catherine, July 2023

We are so pleased you enjoyed the house - we absolutely love it! Thanks for bearing with us with the broadband problems. The issue was with the BT equipment somewhere between the exchange and the house but is now fixed and fully back up and running. Property Owner
Chris June 2023

“We had a fantastic week at Westray.”

Lovely house and great location just a couple of minutes from Polzeath beach. The outside hot shower was excellent coming in from surfing, then relaxing in the hot tub. All mod cons, clean and tidy.

- Chris, June 2023

Thank you for your lovely feedback and we are delighted you had a good time - you certainly picked the right week if you like relaxing in long, hot, sunny Cornish days by the sea…. and who doesn’t like that….?! Property Owner
Emma March 2023

“A fantastic stay at Westray as always.”

Love this property for our family. A home away from home and we hope to book again for next Easter. Many thanks

- Emma, March 2023

We are so pleased you had a good time. We have just been down ourselves and had a great time too. We look forward to welcoming you back to WestRay soon! From the property owners. Property Owner
Karen March 2023

“Great property with views down towards the beach.”

Description has shown. Pub up the road is fantastic with lovely staff and food. Visited this house early in February and mentioned then that the cupboard door knob had fallen off and that there was a lack of baking trays and no grill pan but this hasn't as yet been addressed.

- Karen, March 2023

Thank you for taking the time to leave a review on your stay Westray. We have recently visited the house ourselves and made sure these issues have been fixed. The handles are back in place and there are plenty of roasting dishes and grill trays. We look forward to welcoming you back soon - summer is coming! From the property owners. Property Owner
Emma February 2023

“A really lovely home!”

A far cry from most ‘holiday houses’ West Ray is a home. Well equipped and comfortable. If it has a downside parking is limited. Fabulous Cornish break, highly recommend. PS notes for your handy team : 1 x lightbulb required in family bathroom & outside shower temperature gauge does not regulate, very very hot is only setting (yes, we swam in February!)

- Emma, February 2023

Thank you so much for taking the time to share your feedback with us. We are delighted that you enjoyed your holiday in Westray. Thank you for your notes for our maintenance team we will address as soon as we can We do hope it won’t be too long before we get to welcome you back to Polzeath. John Bray Cornish Holidays on behalf of the Owners Property Owner
Karen February 2023

“Great house in perfect location.”

Easy walk down to beach and about 5min uphill walk to the Oystercatcher pub which is fab. Only request would be for a few more oven trays, there is also no grill pan, or not that we could find.

- Karen, February 2023

Thank you for your feedback. Its great to hear you h ad a lovely stay at Westray House and enjoyed it location being so close to the Oyster Catcher. I will speak to the owner about the lack of oven trays and grill pan. We look forward to inviting you back to North Cornwall again soon. John Bray Cornish Holidays on behalf of the owner. Property Owner
Claire November 2022

“Great position, spacious and very well equipped.”

We emailed asking for Bed 2 to be made up as a twin, which wasn’t acknowledged, a call to customer services assured us that it would be done but it wasn’t, which was disappointing. Hot tub wasn’t warm enough to use on our first day so despite paying for a week in reality it is 6 days. Only one side of the toaster works but otherwise house is in great condition. Possibly a mirror in the bedroom on the top floor and a hair dryer in each room would be good. We enjoyed our stay very much and would probably book this house again.

- Claire, November 2022

Thank you for your feedback. We are sorry for the inconvenience caused by these issues. I am afraid that we at John Bray Cornish Holidays were only notified of the bed request the day prior to the booking so we were unable to change the linen order on short notice. Regarding the hot tub, due to the changing of water and cleaning on the changeover day there is not enough time for the hot tub to be at the target temperature on the first night. We have raised the issue with the toaster with our maintenance team. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner
Denise September 2022

“We had a fantastic stay at westray.”

It is a characterful house ( rather than many others which are too modern and grey) beds and sofas are really comfortable. Lovely art work on the walls. It’s close location to the beach and shops whilst being hidden away in a quiet lane was unmatchable. The house was really well equipped - including the kitchen and wetsuit room with extra bodyboards and drying rack. The hot tub was well worth the extra fee. It was nice and hot, clean and with powerful jets. It was welcome after a days surfing. The outside deck was great and a real sun trap in the afternoon. Needless to say we booked it straight away for next year. Thanks for a great stay.

- Denise, September 2022

Thank you so much for your kind words. It's great to hear that you had such a fabulous stay at Westray House - we think it is the perfect base from which to explore and you can’t beat a dip in the hot tub after a day out! We are heading down ourselves soon as we love Cornwall in the autumn and winter months. We are also delighted you like our artwork, some of which is by members of our family. We look forward to welcoming you back next year! Property Owner
Sarah July 2022

“Everything about the house was perfect; location, easy access to the beach, house well thought out and easy to live in, decor homely, little garden perfect for dogs etc.”

It is a shame that John Bray have changed their policy on re-booking and giving priority for the same date next year.

- Sarah, July 2022

We are so glad you enjoyed your stay. We have just come back from two weeks at the house ourselves and, like you, had a wonderful time enjoying the fabulous weather. We look forward to welcoming you back next year! Property Owner
Dave May 2022

“Our 2nd visit to westray, as a whole family ( kids!”

21,25,29) still all happy to be there. We had a great stay thanks again to the owners and Sykes . All the coopers

- Dave, May 2022

Thank you very much for your feedback. We were down at WestRay the week before you and had a lovely time as well. We are delighted you enjoyed your stay - it’s never too early to start planning your next visit! Property Owner
Susan May 2022

“We all thoroughly enjoyed our stay at Westray and the week went much too quickly.”

The house itself is lovely and roomy and the facilities are excellent- particularly in the kitchen. It does feel like you’re staying in someone’s lovely home, rather than a generic holiday cottage. Special mention for the comfortable beds too- terribly important for a relaxing holiday. The close proximity to the local shops, beach and coastal path made it easy to leave the car after arriving, which is a boon! We would happily recommend this cottage.

- Susan, May 2022

Thank you for your feedback and we are delighted you enjoyed your stay. We love spending time at WestRay too! Property Owner
Sarah March 2022

“West Ray was everything we had hoped for when booking a long awaited trip.”

The house was warm, comfortable and well equipped. Comfy beds most appreciated. As someone who has been coming to Polzeath for 50 years I loved its history and presence. Easy to walk to the beach and the outside shower appreciated by the surfers, particularly as it was March!

- Sarah, March 2022

We appreciate your feedback and, as someone who has been coming to Polzeath almost as long as you, completely agree with you! Property Owner
Chris March 2022

“The house is perfect for two families getting together.”

Everything you need to hand in a spotlessly clean house. Great location with stunning deck and views. Original class in amongst the Malibu-esque new builds of Polzeath. A cracking weekend of sun, surf, rugby and relaxing. Highly recommend.

- Chris, March 2022

Thank you for your feedback and we are so pleased you enjoyed your stay. I don’t know if you noticed the pictures in the utility room showing WestRay House on its own surrounded by fields. Quite a contrast to today but we still love it! Property Owner
Chris November 2021

“Great house and I highly recommend”

- Chris, November 2021

Thank you so much for your kind words. It's great to hear that you had such a fabulous stay at Westray House and found it to be the perfect base to explore the local area from. We would love to welcome you back to North Cornwall in the future. John Bray Cornish Holidays on behalf of the owner. Property Owner
Andrea October 2021

“Very prompt service from electrician when we called to sort out a problem with the lights that was unsolvable via the fuse box.”

... Hot tub was still not up to temperature by Monday afternoon ....message was left by John Bray explaining how to change the settings to Standard to get it up to temp by the Tuesday....obviously not the end of the world but a shame the children, who had been looking forward to it from last year, had less use of it than expected. Bed side light in master bedroom not working even with change of bulb.... & sensor lights in en suite seem to flicker on & off all night independently. Love the house....stylish, very well equipped, brilliant location & we definitely hope to be back for a 3rd year....thank you.

- Andrea, October 2021

Thank you for taking the time to feedback on your stay. We're very sorry that you had to experience these issues during your visit but thank you for your patience and understanding whilst we sorted them for you. Your comments have been passed on to the team at John Bray Cornish Holidays. We look forward to welcoming you back to north Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner
Mr. and Mrs. Elizabeth Previte Nov 2018

“We loved the house and finally went on the camel trail for the first time!”

! Also had delicious meal at port gaverne hotel

- Mr. and Mrs. Elizabeth Previte, Nov 2018
Mrs. Catherine Boyd Aug 2018

“Lovely stay in a lovely house.”

Thanks.

- Mrs. Catherine Boyd, Aug 2018
Mr. & Mrs. Clair Flynn Aug 2018

“Many thanks.”

We would like to recommend The Dining Room in Rock as a restaurant. It does not have wonderful views of the coast but the food was exceptional, the staff so welcoming and helpful and the decor very tasteful.

- Mr. & Mrs. Clair Flynn, Aug 2018

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Summary

Four bedrooms: 1 x Super king-size double, with en-suite shower, WC and basin, 1 x Super king-size double, 1 x Twin room, 1 x Twin with en-suite shower, WC and basin
Family bathroom with bath with over head shower, WC and basin
Separate shower room with WC
Wet Suit room
Sitting room with dining area
Kitchen
Utility room.
Wood burner
Hot Tub (Must be ordered at least 7 days prior to arrival at a cost of £275)
Fridge, freezer, dishwasher, microwave, Nespresso coffee machine (capsules not inc.),washer/dryer, TV, Sky TV, DVD player and WiFi
Electric and heating inc. in rent
Bed linen and towels (not beach) inc. in rent
Sorry, no smoking permitted
One pet allowed (Restricted to ground floor) at £35 per week

The property

Believed to have been built in the early 1900s, Westray House is one of the original houses in Polzeath, North Cornwall.

Set in a commanding position a short walk from the centre of the village.

On the seaward side of the house the sun deck has exceptional sea views over the sandy beach, Stepper Point, Gulland Island and the Atlantic Ocean and the added benefit of a hot tub (available at an additional charge).

Steps lead to the landscaped, terraced garden.

The house is accessed via an unmade private road and parking is provided for 2 vehicles at the bottom of the garden.

Sleeping 8 people in 4 bedrooms with 4 bath/shower rooms and 4 WCs, this is a superb, supremely comfortable self catering holiday haven. The house retains many of its original features including slate flag stone flooring in the kitchen, high ceilings and large windows, giving the house a light, modern feel but with the traditional charm of the original building.

A stunning modern wood burner set into the sitting room wall provides a focal point for evenings in with family, friends or a good book.

The first floor has 3 bedrooms; one boasts a comfortable super-king bed with ensuite shower room; 2 further bedrooms (one super-king and one twin) share a smart family bathroom.

Up on the second floor, a twin bedded room with a vaulted ceiling enjoys an ensuite shower room.

The embodiment of a Cornish seaside holiday, Polzeath ticks the boxes for all members of the family.

With a grocery store nearby and a choice of cafes and restaurants, you can leave the car idle for the rest of the week.

So close to the beach, the golden sands are perfect for sunbathers, while the surfers in the family can be the first to hit the waves; return for a slap-up breakfast before heading back into the water.

Hikers and the family dogs can stomp along the coastal path to discover grand cliffs and the quieter bays of Lundy Bay and Epphaven, even reaching Port Quin, this serene cove is an excellent spot to swim at high tide. Ground Floor: Kitchen Utility Room Sitting/Dining Room Shower Room/WC Wet Suit Room First Floor: Bedroom 1: Superking 6ft bed with ensuite shower room with basin and WC. Bedroom 2: Superking 6ft bed Family Bathroom: Bath with overhead fixed shower, basin and WC. Bedroom 3: Twin beds Second Floor: Bedroom 4: Twin beds with ensuite shower room with basin and WC. Pets welcome by arrangement restricted to ground floor. *Please note: From the road and parking level, there are a number of steps leading to the house. *Please note: Hot tub available at an additional weekly charge and is to be used at the guests own risk.

The water for the hot tub is completely changed every changeover, so the hot tub will take at least 24 hours to get to full temperature.

Water samples are collected for regulatory testing on the second Tuesday of every month between the hours of 10am and 2pm.

Floorplans

2nd Floor1st FloorGround Floor

Note: This property has a Good Housekeeping bond of £200.

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About the location

POLZEATH

Wadebridge 7.5 miles; Padstow 16 miles.

The seaside village of Polzeath boasts a sandy beach, which is bordered by rock pools and is acclaimed to be one of the best surfing beaches in the country. Polzeath itself has a number of small shops, cafes and restaurants, and the South West Coast Path, a 630-mile route, runs through the village. Just over seven miles away is the popular market town of Wadebridge, which is set alongside the River Camel and offers an array of shops, pubs and restaurants, as well as North Cornwall's only family-owned cinema. There’s wonderful countryside in the area, with the renowned Camel Trail passing through the town, and the nearby town of Padstow, with its harbour, pastel-washed medieval houses and celebrated restaurants is well worth exploring. Within driving distance is the UK surfing capital of Newquay, with over 11 miles of golden sandy beaches. Polzeath is an excellent base for exploring this part of Cornwall.

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Features

Reviews & Ratings

“A return visit, fabulous home, proper old house, of which there are a diminishing number.”

“This was the second time we have stayed at Westray House and it is absolutely fabulous.”

“Very comfortable house with lovely deck … dripping shower in en-suite was ...”

“We had a lovely stay in westray ( our 3 rd time) Everything was as before.”

“Lovely holiday at Westray House, amazing property, very well equipped, we have already booked again for next year!”

“We have stayed at Westray House before and it certainly didn’t disappoint on this occasion.”

“Fantastic property, has everything you need for a family holiday in Cornwall.”

“Lovely property in a great location.”

“We experienced a flood in one of the bedrooms, with water pouring through the ceiling in the early hours, the occupants including a baby had to move rooms.”

“A lovely house - a short walk to beach and shops.”

“I love West Ray house and we had a wonderful trip, everything I had hoped for and expected, the house is very comfortable.”

“It was good and john bray were helpful with the wifi problems”

“We had a fantastic week at Westray.”

“A fantastic stay at Westray as always.”

“Great property with views down towards the beach.”

“A really lovely home!”

“Great house in perfect location.”

“Great position, spacious and very well equipped.”

“We had a fantastic stay at westray.”

“Everything about the house was perfect; location, easy access to the beach, house well thought out and easy to live in, decor homely, little garden perfect for dogs etc.”

“Our 2nd visit to westray, as a whole family ( kids!”

“We all thoroughly enjoyed our stay at Westray and the week went much too quickly.”

“West Ray was everything we had hoped for when booking a long awaited trip.”

“The house is perfect for two families getting together.”

“Great house and I highly recommend”

“Very prompt service from electrician when we called to sort out a problem with the lights that was unsolvable via the fuse box.”

“We loved the house and finally went on the camel trail for the first time!”