“We have stayed at a few John Bray rentals in Castle Rock and this was the worst experience we have had.”
The property had an end of season feeling; a window lock broken, bulb out, carpets filthy and stained with wine. The housekeeping was poor with a blocked shower drain and a significant number of kitchen utensils dirty and requiring washing. The properties are also now showing their age. The master bedroom bed was soft as were the dining area chairs. Most of the symbols on the cooker have worn off so using was trial and error. Worst of all was the positioning of the bed in the master bedroom. It ...
The property had an end of season feeling; a window lock broken, bulb out, carpets filthy and stained with wine. The housekeeping was poor with a blocked shower drain and a significant number of kitchen utensils dirty and requiring washing. The properties are also now showing their age. The master bedroom bed was soft as were the dining area chairs. Most of the symbols on the cooker have worn off so using was trial and error. Worst of all was the positioning of the bed in the master bedroom. It was side on against a wall which is completely unacceptable. On the positive side we enjoy staying in the development. The views and village location are great and the parking a real bonus. This was our first disappointing stay in a John Bray property.
- Nicholas, September 2021