“The location of the property is spot on and we had a great holiday.”
However, there are some areas that really need improvement, especially in light of covid and cleanliness.
1) damp behind the chest of drawers in twin bedded room, plus other damp spots around the house
2) 2 broken glasses, left on the side and not dealt with
3) dishwasher not working until we fixed it
4) landing light not working, with sellotape over the switch to suggest it is an ongoing issue
5) main light not working in the double bedroom, so had to use the two bedside lights
6) bowls, plates and mugs put away very dirty, pictures available if needed
7) rubbish not collected as directed (not in your control, I know, but you should be aware of this occurrence)
An advisory note, it would be good if the TV had other channels available for example Sky, Netflix, Amazon Prime?
Thank you for your comments which we have discussed with the owner. We are glad that you had an enjoyable holiday. Padstow is lovely, with lots of amenities nearby, things to do and places to visit. As this is a seaside cottage, some damp can be a problem, especially during colder days, so the heating needs to be kept on constantly. The dishwasher is quite technical, if you are not used to it. The housekeeper would be more than happy to help with any issues or problems you might have during your stay. The cellotaped switch on the landing is for the light in the attic, the owner is arranging to get a sticker made to make guests aware. There are spare light bulbs in the property and the housekeeper would have been happy to help. The rubbish is collected by a private company and there have been no previous issues with them, they may have been later collecting the rubbish especially during these difficult times.
Property Owner
