“Unusually, in my lengthy experience with John Bray (JB), there were a couple of big issues to overcome on our arrival at Porthilly Greys.”
There was a mix up with the keys to the annex and when we got entry there was no linen on the annex bed. Obviously, after lengthy journeys from London and Lincolnshire, this was rather frustrating. However, JB’s emergency number was manned by James, who very efficiently sorted everything out and personally made up the bed when he arrived with the bedding. Porthilly Greys is an interesting, comfortable house in a splendid position with conveniently close access to Porthilly beach and we thoroughly enjoyed our stay. We would be very happy to return in the future.
Thank you for taking the time to feedback on your stay. We're very sorry that you had to experience these issues during your stay but thank you for your patience and understanding whilst we sorted them for you. Your comments have been passed on to the team at John Bray Cornish Holidays. We hope to welcome you back to north Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner