“Downalong is a truly magnificent property and the perfect setting for our family holiday.”
The property itself has so much to offer and we made good use of the tennis court, table tennis and pool table (it’s a shame the trampoline was taped off). We also enjoyed the beaches at Daymer Bay, Rock and Polzeath. It was a bonus that we didn’t need to use the car to get to these beaches but could reach them via the nearby coastal path. We had a wonderful time.
However, a few issues that need to be addressed. Dog muck had been left on the lawns. I had to scoop it myself so our children could play outside during some sunny February weather. When more was discovered on the first full day of our holiday, I contacted John Bray. Someone arrived to scoop the remaining piles at 9.15am on Friday just as we were leaving the property. The oven hobs were temperamental, several not working at all (something I read in previous reviews but had been assured was addressed). Finally, we love that the property is free of clutter, it’s one of the joys of getting away to a clean open space. However, the property lacked basic items of furniture like bedside tables. The twin room just had a lamp perched on a metal chair.
As I say, we had a wonderful time at Downalong, but these little issues were a frustration.
- Jonathan, February 2023
Thank you for your feedback. We are sorry for the inconvenience caused by these issues. Your comments have been passed on to the team at John Bray Cornish Holidays and to the owner to rectify, there has been a brand new oven/hob put in place alongside a number of new bedside tables as suggested. We are glad that you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner