“WE stayed at this house last year.”
However, the standards had slipped a little in the intervening 12 months. The cutlery was dirty. The oven was really dirty. Only two slots of the four slot toaster were working (i.e. the toaster was broken). This was rather challenging with 7 people at breakfast time! The dishwasher may need replacing as the cycle took a long time. There were cobwebs in the bedrooms, round the lampshades and curtain rails. It obviously had not been thoroughly cleaned for a while. The touch sensitive light above the sinks in the main bathroom was not working. Some instructions would have been useful for the oven/microwave. This house is in a fantastic location but the premium price we paid should have ensured slightly better standards.
Thank you for taking the time to feedback on your stay. We're very sorry that you had to experience these issues during your visit we will report all cleaning issues back to the cleaner of the property. Any broken items that are reported to John Bray Cornish Holidays are aimed to be fixed or replaced as soon as they can be and I hope that this was the case with the toaster. Due to covid restraints all instruction booklets had to be removed form the properties but we are in the process of reinstating them back. We hope to welcome you back to North Cornwall in the future.
- John Bray Cornish Holidays on behalf of the owner.
Property Owner