“Just to mention that the mattresses on the bunk bed need replacing, as the children complained that the springs were causing them discomfort.”
It would also have been nice to have had a barbecue at this property.
Many thanks for your feedback . As Owner’s we do our very best to ensure that “Cogenhoe” meets and indeed exceeds guests expectation and welcome feedback to help us achieve this aim.
Bunk Bed Mattresses:
We were aware that these were past their best and had planned to replace them before the 2021 season. However, due to Covid restrictions we were unable to pay our usual winter visit to prepare for the new season and the mattress renewal was not possible. Hopefully, Covid restrictions allowing, we will be able to provide new mattresses before next season.
We purchased a new BBQ for the property for the 2020 season but were advised that, as not all guests cleaned the BBQ after their use, there was concern that Covid secure cleaning between guests could not be guaranteed . For this reason we were advised not to put the BBQ out. Hopefully, things will be easier next season and we can again provide a BBQ at the property. Property Owner