“We had a four night stay in the property and on arrival the house was very cold and damp.”
This was due to the night storage heaters not being turned on the day before we arrived. Luckily the office arranged for two electric heaters to be delivered, so with the help of them and lighting the fire the house warmed up slowly.
Two of the bedrooms only had one bedside light and one room had dead light bulbs, so no light at all.
Sitting room carpet and sofas very dirty.
Outside the lawn looked like a field, obviously had not been cut for ages.
Quite honestly all these points should of been picked up by John Bray before our arrival. It really annoyed me that nothing had been checked.
Thank you for taking the time to feedback on your stay. We're very sorry that you had to experience these issues during your visit. All of your comments have been raised to the team at John Bray Cornish Holidays to ensure this does not happen again for incoming guests. We hope we can welcome you back to north Cornwall in the future! - John Bray Cornish Holidays on behalf of the owner. Property Owner