“We had an enjoyable stay, however, we would like to raise a few concerns about the studio.”
The Studio is rated as "5 ticks", which is luxury but that is not what we found the Studio to be with it's current fixtures and furnishings.
The sofa covers and cushions are worn and stained, the rug is worn and stained, the footstool cover is worn and stained, some sofa cushions are coming apart at the seams, the dining chair cushions are stained. The hob is marked and the frying pans are in poor condition. The towels provided are faded and thinning, the bedding is not luxury. The information folder is tatty and the leaflets are old. We are concerned that the mattress protector and pillow protectors are not changed, as there is a sign to leave them in the property and not put in the laundry. The plates, cups, bowls and glasses are all of a cheap quality and the furniture is all shabby and mismatched. This did not, however, detract from our stay.
We like the Studio, as a building, we liked the location and we hope to return but we felt that these issues need addressing. We have provided Sykes with photo evidence
Thank you for taking the time to write such a detailed review of Greystones Studio. We are sorry you felt the furnishings in the studio were below standard but are pleased to hear that you still enjoyed your stay and would return. Greystones is having some renovations over the winter period so we intend to begin the 2022 season afresh.
Property Owner