“Lovely location and a stones throw from the beach.”
The cleanliness was an issue in some areas- the kitchen was dirty in some areas ( some food splash marks on cupboards and bread bin, the oven needed a clean and the trays, pots pans - some had not been cleaned properly. The living room sofas and chairs need a really good clean as heavily stained. The windows needed to be cleaned as lots of dirty marks all over. Maintenance - one bathroom in particular was quite bad with mould in different areas and where the shower screen doesn’t meet the bath ...
The cleanliness was an issue in some areas- the kitchen was dirty in some areas ( some food splash marks on cupboards and bread bin, the oven needed a clean and the trays, pots pans - some had not been cleaned properly. The living room sofas and chairs need a really good clean as heavily stained. The windows needed to be cleaned as lots of dirty marks all over. Maintenance - one bathroom in particular was quite bad with mould in different areas and where the shower screen doesn’t meet the bath the water leaks very badly and has caused the wall to be damp and the paint is flaking ( also there are plugs on the opposite side of the wall for the lamps ) Which could be quite dangerous if it soaks through. The heated towel rail in the same bathroom doesn’t work so we had to use the other bathroom to dry the towels ( this was also being used by other guests with us) When we had heavy rain it looked as though the water was starting to cause a patch on one of the beams in the living room ( this was directly under the balcony to the bedroom ) The mattress the upstairs bedroom was really uncomfortable - when we looked at the mattress it was an Emma and as we have one, thought that was great as it will be really comfortable but unfortunately wasn’t - it was as though we were touching the base when lying on it. We still had a lovely holiday and the cottage is really spacious in a stunning location but it is let down by a lot of small things that could be easily fixed. We would love to return but only if these issues were dealt with.
- Richard, September 2023
We are pleased to hear you loved the location and had a great holiday. We are sorry for any issues with the cleaning and maintenance but have now raised these with the respective teams thanks to your feedback. We do hope that we get the opportunity to welcome you back to Cornwall in the future. John Bray Cornish Holidays on behalf of the owner. Property Owner