“Turnstones is a property in an amazing location with sea views.”
Just minutes walk to the beach and coast path, to Rock, Greenaway, Polzeath and across the ferry to Padstow. Perfect location for trips to the rest of Cornwall.
Sadly the property in very tired, poorly maintained and in need of attention. The feedback given from our last year stay has not been responded to except two mattresses replaced.
The furniture is very dated except the sofas. The fridge / freezer leaks water over the floor if at moderate cooling temperature is set but freezes and ...
Just minutes walk to the beach and coast path, to Rock, Greenaway, Polzeath and across the ferry to Padstow. Perfect location for trips to the rest of Cornwall.
Sadly the property in very tired, poorly maintained and in need of attention. The feedback given from our last year stay has not been responded to except two mattresses replaced.
The furniture is very dated except the sofas. The fridge / freezer leaks water over the floor if at moderate cooling temperature is set but freezes and spoils food in the fridge if colder to avoid leave. The smaller freezer, and fridge in the kitchen is very dated and function poorly.
Kitchen units and tiles are very old and damaged.
The washing machine, tumble drier, microwave, kettle and dishwasher function well. The toaster handle is still broken as last year.
Crockery is mismatched, chipped and very old (although a set of 4 white square added). The property sleeps 6 but the mismatched crockery does not allow matching table setting. The cutlery is flimsy and mismatched. The frying pans have buckled bases.
The twin room carpets are moth eaten around edges.
On arrival the property I took two hours to clean the property, removing food debris and sand from between cushions on sofas, cobwebs from under furniture and moths and their debris from the two bedroom carpets as well as clean all surfaces.
It appeared that the property had not been given any service attention since last guests.
The alarm was flashing inside during the whole week and the alarm set off one evening. I was informed that an alarm company would address the issue but by end of the week nothing changed.
All of the concerns above have been reported to the agency and I was reassured that action would be taken.
I do hope so. This property has huge potential to be a spectacular place to enjoy the beauty of Cornwall. I recommend the location.