“The holiday home itself is great.”
However we were unable to make use of the veranda area during our stay as there was hard landscaping and building work going on next door. Also not comfortable using the garden at the rear as during our stay there were workmen and landscaping going on next door and there were parts of the fence missing and you could directly see the landscaping/landscapers only feet away plus the noise. This did ruin our stay which we did inform sykes that it would prior to our stay but on two occasions and in ...
However we were unable to make use of the veranda area during our stay as there was hard landscaping and building work going on next door. Also not comfortable using the garden at the rear as during our stay there were workmen and landscaping going on next door and there were parts of the fence missing and you could directly see the landscaping/landscapers only feet away plus the noise. This did ruin our stay which we did inform sykes that it would prior to our stay but on two occasions and in writing were informed this work would definitely all have been completed prior to our stay. We did inform them the local office and the owner regarding the situation on day 1 of our holiday. We are now returned from our holiday and have no resolution as yet. I feel as the customer the reason to choose this property above others is that it has s lovely veranda and a garden area too, both of which we were unable to make use of during or stay, we were awakened by building noise 5 mornings out of 7 between 8 and 8.30 am during the stay and the owner seems alright for us to just have to give up and come home from out holiday if we want to and he won't be offended!!
Although he is apologetic about the situation and agrees it has been handled badly by the agents .