Surfs Edge

3.8★

12 Guests
6 Bedrooms
3 Bathrooms
Pets Yes
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Features

Off road parking
Ground floor bedroom
Open fire
Garden / Patio
Pub/shop < 1 mile
Washing machine
Dishwasher
Seaside
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

9 Customer Review(s)

Fay
September 2023

“Perfect place for our group of 3 couples, one toddler and 2 dogs, Had everything we needed for a great stay, good parking outside and close to the beach, Would definitely look to go back.”

- Fay, September 2023

Thank you for taking the time to share your feedback with us. We are pleased you enjoyed your stay at Surfs Edge. We do hope that we get the opportunity to welcome you back to Cornwall in the future. John Bray Cornish Holidays on behalf of the owner. Property Owner
Alice July 2023

“Surfs Edge is located in very much the scruffy end of Polzeath.”

We were surrounded by noisy building work and unsightly full skips and debris. The house had no soundproofing and every step could be heard in the floor below. Sleep was a challenge as the see through curtains were not fit for purpose and let in 100% of the light also not helped by security lights from house opposite which were on 24/7. Black out blinds are very much required. Although the sofas and cushions were great the cheap flat pack Argos beds were very uncomfortable and a disappointment when one is paying so much rent. As regular visitors to the area this is the most underwhelming and overpriced house we have ever rented. Unless you want a Lebanon meets Polzeath experience avoid at all costs!

- Alice, July 2023

Thank you for your feedback. We are sorry for the inconvenience caused by these issues. That area of Polzeath is incredibly popular for development currently so there are a number of projects around. We appreciate the frustration with them however. The owner of the property has spoken to the neighbors regarding the lights who have apologised and have since changed them, they had not realised how bright they were. Your comments have been passed on to the team here at John Bray Cornish Holidays. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner
Jo June 2023

“We had a great week at Surf’s Edge.”

It was perfect for 9 of us (3 generations) and a dog- very comfortable, spacious, stylishly furnished and wonderful location. It is very well-equipped and when we reported a faulty toaster to Bray’s they replaced it within hours. We’d love to go back one day. One suggestion - to provide some small soaps and at least one toilet roll per loo on arrival. Apart from that, all our needs anticipated. Thank you.

- Jo, June 2023

Thank you for your lovely comments regarding your stay at Surfs Edge, we are pleased that 3 generations had the enjoyment of a holiday together. We do hope to welcome you all back again very soon. John Bray Cornish Holidays on behalf of the owner Property Owner
Kathryn June 2023

“While this property is very nice, well positioned and nicely furnished there are several issues of which have affected our stay and need addressing as a matter of urgency.”

The bed in my granddaughter’s bed had been held together with rubber bands which broke when she sat on it. I appreciate that after 2 days it was replaced by a folding bed with the mattress on it, no apology or explanation was given as to why the bed had been left in a poor state of repair was received. The decking is rotten in many areas and dangerous in a few (I have taken photos) with the wood collapsing in a number of areas causing rusty nails to be exposed and creating trip hazards, in one area it is obvious that the decking has collapsed and rather than repairing it properly it has been botched leaving the decking at an angle thus creating a trip hazard for elderly guests, the banister around the decking is completely rotten in a few places meaning it is not attached to the uprights again this is dangerous and I believe a health and safety issue . The hinges to flaps on the balcony table are broken and sharp, I assume the owners are aware of this as the flaps are held on with bungie cord. There are broken and missing tiles in the main bathroom with sharp edges, and there is no pull cord meaning that this light is permanently on. Many taps are loose throughout the property and cupboard doors not properly attached as well as broken and damaged crockery and glasses on the shelves and in the cupboards, the bent front door key mentioned by a guest in september 22 is still present in the accomodation and as mentioned by these guests no hand soap or cleaning products are available just empty bottles. One of the bed side lights in the annex cannot be plugged in as the flex does not reach the socket, this has been mentioned by previous guests but never remedied. The advice book in the annex gives a contact number for emergency contact, I contacted this number when the day bed broke, the couple who I contacted were surprised as they sold surfs edge 13 years ago, this I feel is an indication of the lack of care which the property is afforded by the current company which owns it. The property is in serious need of love and care before a guest is injured.

- Kathryn, June 2023

Thank you for contacting us regarding your booking at Surfs Edge. I apologise that you have had a delayed response in regards to this case, we want to reassure you that we take your feedback very seriousy and I can confirm that our maintenance team have visited the property on several occassions to investigate these issues. They have rectified any issues found and we have since had a number of guests stay who have not had any problems. As this is a coastal property, the severe weather conditions do affect the outside area and the wooden furniture or decking area does not last long after it has been replaced so this explains the deterioration you saw outside. We are grateful for your feedback and we will ensure that this is monitored closely, thank you Kind regards, Charlotte Customer Relations Team Property Owner
Dave June 2023

“Absolutely fantastic, great accommodation, excellent facilities and a lovely location.”

I’m unsure about saying more as we definitely want to book again

- Dave, June 2023

Thank you so much for taking the time to share such wonderful feedback with us. We are so pleased you enjoyed your stay at Surfs Edge and its lovely location and facilities. We look forward to welcoming you back very soon. John Bray Cornish Holidays on behalf of the owner Property Owner
Amanda May 2023

“What a gem this place is - big enough that all family members had their own bit of space whether that’s in the annex or the bedroom that leads straight into the garden.”

Quick walk along the lane to the village centre and the beach Lovely facilities within the house, I really didn’t want to leave. I would be very happy living here for the entire summer …..if only !

- Amanda, May 2023

Thank you giving such fantastic feedback. We are so pleased you had a great stay and that the whole family was catered for. We hope you choose to book with John Bray Cornish Holidays again as we would love to welcome you back to Cornwall in the very near future. John Bray on behalf of the owner. Property Owner
Sarah December 2022

“What a beautiful property - we loved the contemporary style with the original art, cosy sofas and comfy beds.”

Well-equipped kitchen and plenty of room for dining and lounging for our party of 10 people. We were blessed with a stunning sunset so the views from the balcony looking out to sea were wonderful, so we ventured into the sea on the cold December morning). Oyster Catcher pub was just a short walk (be prepared for a very steep hill) and plenty of other facilities in the Centre of the village. Only complaint was the water pressure in the shower room of the attached accommodation was low so came out as a drip. We had two people in our party who provide holiday properties, so they were extra vigilant in checking and thought it was a fantastic place to stay. Lovely neighbour who helped us deal with a flat battery in one of the vehicles.

- Sarah, December 2022

Thank you so much for your kind words. It's great to hear that you had such a fabulous stay at Surf's Edge and had the perfect base to explore the north Cornish coastline from! We hope to invite you back to North Cornwall. John Bray on behalf of the owner. Property Owner
Richard September 2022

“'This is a nice house in a good location with a limited view of the sea.”

It is well furnished, for the most part and has some lovely artwork (and mirrors). The heating is good and the WiFi works well. The house is advertised as accommodating twelve people. The dining table, however, seats only eight. It should be made clear that there is nowhere in the house that twelve people can sit together to enjoy a meal. The controls markings on the cooker were illegible / worn away. Even using the instruction booklet, it was very difficult to know how to use it. We had no idea what temperature the oven was at when we were cooking. The baking/roasting tray was filthy and needed extensive, thorough cleansing before we could use it. Some of the glasses were clean; most were not and some appeared not to have been washed for some time.. There was no steamer for vegetables: we had to improvise with a sieve. There were no tongs for cooking (e.g. sausages). The bedside light in the annexe barely reaches wall socket and we had to improvise. The hair drier plug was missing a pin. One set of front door key were bent and did not fit into the lock. There was almost no washing up liquid and there were no dishwasher tablets, or cloths for wiping surfaces. There was no hand soap in the bathrooms or kitchens'.

- Richard, September 2022

Thank you for your feedback. We are sorry for the inconvenience caused by these issues. Regarding the meal seating, the owner has now purchased some benches so it now sits 12 and there is provision for 4 more in the annex. The cooker control markings have now been replaced, along with the broken hairdryer. Also, the owner has now purchased tongs and a vegetable steamer! . We have raised the cleanliness issues you have raised to out housekeeping team for future reference. Even though it is a self-catering holiday, you should have a few of these basic provisions such as washing up liquid, dishwasher tablets and hand soap to start you off on your holiday. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner
Mary-Jane July 2022

“We tried reached out at the start of our stay and were promised you would contact us about the horrendous parking situation.”

The fact that the property is surrounded by construction and demolition not 'building works' The constant deliveries of concrete and removal of hardcore 3 inches from our dissented parking place while your defender not only blocks the view from kitchen but took safe comfortable place. You were arriving for a 2 week stay as we were forced to leave by 09.30 am We vacated and still no contact. Without a doubt you can see and hear from your neighbours who stressed concerns for our stressful stay. My husband left after 2 days however myself and our 2 sons had no choice but to stay I look forward to a refund and have successfully opened a case with our vacation company. Its disgraceful you charged full rates with the knowledge of the building sites that surround your holiday let We have the more accurate views from each window and videos of noise levels which start at 6 am in the morning

- Mary-Jane, July 2022

Thank you so much for your feedback. We are so sorry that the construction works surrounding the property gave you such issues during your stay. We have been speaking to and working with the owners to limit the impact of these as much as we possibly can although construction works are out of our direct control. Regarding the check out time of 9.30, this is the same for all of our guests regardless of if another party will be arriving later that day or not. Once again, thank you for your feedback and we hope we can welcome you back to North Cornwall in the future for another stay. - John Bray Cornish Holidays On Behalf Of The Owner. Property Owner

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Summary

Over three floors, reverse-level
Main house: Five bedrooms: 1 x upstairs double with en-suite walk-in shower, double basin and WC, 1 x upstairs day bed room, 1 x ground-floor double, 1 x ground-floor twin, 1 x ground-floor bunk bed room (both single mattresses)
Ground-floor bathroom with bath, walk-in shower, basin, heated towel rail and WC
First-floor cloakroom with basin and WC
First-floor open-plan living space with kitchen, dining area and sitting room with woodburning stove and balcony
First-floor utility
Annexe: One mezzanine double bedroom
Bathroom with bath, shower over, basin, heated towel rail and WC
Open-plan living space with kitchen, dining area and sitting area
Central heating with woodburning stove
Range master with electric oven and hob, electric oven and hob, 2 x microwave, fridge/freezer, fridge, washing machine, tumble dryer, dishwasher
TV with Sky, Smart TV, WiFi
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Off-road parking for 2 cars
Enclosed, multi-level garden with lawn, decking, barbecue and furniture
One well-behaved dog welcome
Sorry, no smoking
Shop, pub and beach 0.1 miles
Note: Stairs up to property entrance
Note: Check-in 4pm, check-out 9.30am

The property

Please note that there are major building work, demolition and construction occurring in front and behind Surfs Edge, levels of activity fluctuate. Surfs Edge is a three-story, detached holiday home in Polzeath, Cornwall, that sits on an elevated position overlooking the sea. This pet-friendly home features a nautical theme throughout and includes a main house and annexe with off-road parking, an enclosed garden and open-plan living, making it ideal for large family gatherings, especially with the beach and local amenities a stone's throw away. After your long car journey, the first thing you will want to do is potter the few minutes walk down the cut-through path to the beach and sink your toes into the glistening sand and salty waters of Polzeath! As the name suggests, Surfs Edge gives you the ultimate convenience of being just a short wander away from the some of the best waves in Cornwall and means you have an abundance of activities to do right on your doorstep. After climbing the stone steps into the main home with a reverse-level design, head directly upstairs to the open-plan living space with a large, plush corner sofa positioned in front of a Smart TV and woodburning stove. There's also a fully-equipped kitchen with a range master and an American-style fridge/freezer, as well as a utility, cloakroom, and dining seating. This social, laid back design will allow you to spend plenty of time with the family and the chef of the group will be delighted with the open space and communal feel of this airy room. Let the Cornish breeze flood in by opening the large patio doors that lead out to the balcony, which has far-reaching views across Polzeath and the sea, sure to be your favourite sunset spot with a glass of wine. When you are ready to recharge at the end of the day you can retreat into the master bedroom with double bed and your own en-suite shower room. To complete the first floor, there is another cosy bedroom with a single day bed, handy if you have younger children who need to be closer to parents at night time. Downstairs, for the rest of your family the ground floor has three further bedrooms: a double with a glass door out to the garden, a twin overlooking the garden and bunk bedroom whose bed features two single bunks. To top it off downstairs there is an impressive bathroom with a spacious walk-in shower and sunken bath for ultimate relaxation; the bath even features a jacuzzi setting to be able to spoil yourself even more. For further accommodation, inside the same building through a door within the main entrance area you can head down the sets of stairs into the annexe which provides a great self-contained area of its own and offers a mezzanine double bedroom and bathroom featuring a bath and shower overhead. Guests here can separate themselves when they wish and enjoy their own open-plan living space with a kitchen, dining area and sitting area with a TV; perfect for couples or grandparents searching for a retreat! Once your return from your day out or if you prefer to spend the day relaxing, summer days can be enjoyed in your own enclosed garden, where you may dine alfresco and soak up the sun. For a true break from the rush of modern life, here you can park up the car and leave it at the house while you explore on foot, a rare treat while on holiday. After checking the surf from the house in the morning, keen early birds can grab their surfboard and head straight to the beach to catch the best waves in the area, safe in the knowledge you can return to wash off sand in the heated external shower afterwards! The village of Polzeath boasts small shops to provide your daily groceries as well as an art gallery, surf store and boutique clothing store to potter in. Pull on your walking boots at Surf's Edge and take the coastal path which you can join just around the corner from the front door and trek out to the National Trust Pentire Point for panoramic views of the Camel Estuary. Walking south from the beach you can take the path over the cliffs to Greenaway Beach for rock pooling or follow the walk along to Daymer Bay; another family friendly beach with gentler, lapping waves. Finish up back at Polzeath to indulge in a variety of eateries, including The Waterfront, Cracking Crab, and Oystercatcher and watch the stunning sunsets from Polzeath Beach. The close-by fishing village of Rock hosts a number of watersports and dunes to walk in, while the town of Wadebridge nearby provides retail therapy and local amenities. Be sure to catch the foot ferry from Rock to the hub of Padstow; from here you can visit the National Lobster Hatchery, hike the coast to St George's Cove, or bring your bikes to explore the Camel Trail. Exploring further you will find Bodmin Moor, Port Isaac, and Tintagel, famed for its local legends of King Arthur and Merlin, among the most popular attractions nearby. Surfs Edge offers a beach getaway in Cornwall to spend quality time with your loved ones.

Note: This property has a Good Housekeeping bond of £200.

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About the location

POLZEATH

Wadebridge 7.5 miles; Padstow 16 miles.

The seaside village of Polzeath boasts a sandy beach, which is bordered by rock pools and is acclaimed to be one of the best surfing beaches in the country. Polzeath itself has a number of small shops, cafes and restaurants, and the South West Coast Path, a 630-mile route, runs through the village. Just over seven miles away is the popular market town of Wadebridge, which is set alongside the River Camel and offers an array of shops, pubs and restaurants, as well as North Cornwall's only family-owned cinema. There’s wonderful countryside in the area, with the renowned Camel Trail passing through the town, and the nearby town of Padstow, with its harbour, pastel-washed medieval houses and celebrated restaurants is well worth exploring. Within driving distance is the UK surfing capital of Newquay, with over 11 miles of golden sandy beaches. Polzeath is an excellent base for exploring this part of Cornwall.

Polzeath, Cornwall (Ref. 1102979)

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Features

Reviews & Ratings

“Perfect place for our group of 3 couples, one toddler and 2 dogs, Had everything we needed for a great stay, good parking outside and close to the beach, Would definitely look to go back.”

“Surfs Edge is located in very much the scruffy end of Polzeath.”

“We had a great week at Surf’s Edge.”

“While this property is very nice, well positioned and nicely furnished there are several issues of which have affected our stay and need addressing as a matter of urgency.”

“Absolutely fantastic, great accommodation, excellent facilities and a lovely location.”

“What a gem this place is - big enough that all family members had their own bit of space whether that’s in the annex or the bedroom that leads straight into the garden.”

“What a beautiful property - we loved the contemporary style with the original art, cosy sofas and comfy beds.”

“'This is a nice house in a good location with a limited view of the sea.”

“We tried reached out at the start of our stay and were promised you would contact us about the horrendous parking situation.”

Summary

The property

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About the location

POLZEATH