Westpoint

4.2★

8 Guests
4 Bedrooms
3 Bathrooms
Pets No
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Features

Off road parking
Washing machine
Dishwasher
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

5 Customer Review(s)

Sarah
May 2024

“I have been staying at Westpoint for 15 years, and previously found everything in excellent repair.”

This year however, there where a few deteriorations as follows. The back kitchen door on to the patio has a non functioning handle, so both doors have to open as one.ed from the outside The french windows in the lounge appear not to work at all. The paint above all the windows in the bedrooms, most especially the mater, is flaking and peeling. There is a smell of drains from the utility, and downstairs shower room and bedroom. The washing line is extremely tangled and stretched, and doesn’t ...

This year however, there where a few deteriorations as follows. The back kitchen door on to the patio has a non functioning handle, so both doors have to open as one.ed from the outside The french windows in the lounge appear not to work at all. The paint above all the windows in the bedrooms, most especially the mater, is flaking and peeling. There is a smell of drains from the utility, and downstairs shower room and bedroom. The washing line is extremely tangled and stretched, and doesn’t rotate at all. However, it must be said that the house offers excellent general comfort and facilities, the garden was beautifully maintained, and the cleanliness of the house in general was excellent. Had I not stayed there so often before, I may not have even mentioned the things that need some attention, and apart from the back door, did not affect the holiday in general.

- Sarah, May 2024

Thank you for your feedback. We are sorry for the inconvenience caused by these issues. Your comments have been passed on to the team here at John Bray Cornish Holidays to sort. We are so glad that you enjoyed your visit once again despite these issues and we look forward to having you back in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner
Helen June 2023

“Lovely house,ho.”

E from home x

- Helen, June 2023

Thank you for your lovely comments, We look forward to welcoming you back very soon. John Bray Cornish Holidays on behalf of the owner Property Owner
Clare August 2022

“I was disappointed by the huge price increase this year.”

It is a comfortable property with a lovely view and my family has been coming annually for over 10 years. We love it here. However for such a huge increase in price I would have expected a sunshade for the patio (I asked Sykes to request this from the owner when I made my booking in January and the said that they thought this would in place as there is no shade on the patio ). In addition, the hoover is so difficult to manoeuvre and does not pick up properly and has been in this condition for years. It is a real struggle to use as it really pulls on your back. The rug in the front room looks lovely but does not lie flat and is curled up at the edges and is a trip hazard. I had to take it up as I feared for the safety of my mother. Many of the saucepans and baking sheets were dirty and so I had to wash them prior to using and the laundry room was covered in sand on my arrival. Much of the crockery was chipped. These are just small niggles which I would not have ordinarily have mentioned and have only done so as it now costs £3000 a week to rent. For that price, people expect more. In addition, if you have a problem (there was a leak in the bathroom) and you call Sykes, they then have to call john bray and then get back to you. It is really an inefficient way of operating and wastes lots of tine. Sykes don’t seem to have any understanding of the property or area. This is just honest feedback - I love staying here but I thought you would appreciate an honest reflection of someone who loves this property and has been a grateful regular and respectful visitor to this home.

- Clare, August 2022

Thank you for your feedback, we are sorry about the issues caused during your stay. We are glad you enjoyed the property and hope to welcome you back to Cornwall soon. Property Owner
James July 2022

“He holiday bungalow we stayed in was really lovely and exactly what our family wanted.”

As A professional landlord myself two things I would say need addressing is the pictures on the website need updating as the bathrooms have been modernised nicely albeit en-suite in bedroom is not finished so we could not shower properly in there. The other issue is the drains have obviously got issues with the fall and block easily before the waste gets to the cesspit. On arrival I could see tissue paper around the edges of the inspection covers by the front of the property but just presumed they had recently been unblocked and this was just mess left from workmen. When we realised they were blocked we called Sykes cottages to raise concern as the toilets were blocked and the downstairs shower was not draining so we could not use the facilities we called John bray and Sykes cottages 5 times to ask to get an engineer to unblock them. We were told on the first 4 phone calls this would be sorted and they would call myself back - they never called back, on the 5 and last time of calling the woman on the phone could see on the computer notes that we had called but nothing had been done about it. She also assured me it would get sorted and we never heard from her either. We left the following day to come home with the drains still blocked and still today no one has called back. Awful service as my family could not use the toilets or shower in the rental property and we had to go elsewhere. As a fellow landlord I hope the owner sorts this with the rental companies and maintenance as it was completely unacceptable and put a large dampener on the end of our holiday.

- James, July 2022

Thank you for providing us with your feedback following your stay at Westpoint, it is great to hear that you enjoyed your stay! We will speak with the owners to arrange for new pictures to be taken. I am really sorry that the issues with the drains was not resolved during your stay I will follow this up internally. Please be assured that this isn’t out normal standard of service and we will be looking into this – John Bray Cornish Holiday’s on behalf of the owner. Property Owner
M June 2022

“Great house and well furnished.”

Beautiful location. Small things need fixing like the plug in the main bath doesn’t close properly so the water leaks out. The rugs are turning up at the edges and are a bit of a trip hazard. The hot water was hard to fathom initially, my husband worked out the timers were set wrong I think and no one to call as it was out of office hours. Don’t like to leave by 9.00 am on the last day so we left a day early.

- M, June 2022

Thank you very much for this feedback on your stay at Westpoint. We will be sure to take on board your comments in order to help improve the quality of future stays. In addition, we have now changed the departure time to 9:30 am, which we hope will allow you to stay for the full duration of your stay in the future. Property Owner

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Summary

Four bedrooms: 1 x ground floor twin, 1 x king-size double bedroom with a sea view and en-suite bath, basin and WC, 1 x double with sea view, 1 x twin with sea view
Ground floor shower room with shower, basin and WC
First floor family bathroom with bath, shower (over), basin and WC
Open-plan kitchen and dining area with doors out to garden
Utility room
Sitting room with Jetmaster fire, doors out to garden, and sea view.
Aga
Electric oven and hob, microwave, American style fridge/freezer, washing machine, dishwasher, TV, DVD player, radio, WiFi, a selection of books and board games
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Private parking
Furnished terrace and garden
Sorry, no pets and no smoking
Shop, pub and beach <1 mile
Note: Aga is only lit seasonally between October and March.

The property

Westpoint is an ideal contemporary holiday home in Polzeath on the North Cornwall coast. With its elevated position, Westpoint offers gorgeous sea and coastal views overlooking the beach and within easy walking distance to the beach via a track to the left of the property. This self catering holiday cottage can sleep up to 8 guests in bedrooms split across the ground and first floors providing an ideal space for families sharing or a group getaway. Featuring an open plan kitchen and dining area complete with plenty of equipment to cook up a storm; the kitchen is well equipped with electric cooker and hob, american style fridge freezer and dishwasher whilst also retaining the original Aga as a feature (Aga lit between October and March). From the kitchen, step out through the double doors leading onto terrace and private garden where you can watch the ever changing seascape. The dining area is slightly separate from the kitchen with plenty of seating for all the family to enjoy a hearty home-cooked meal together after the days' activities. The comfortable sitting room is complete with a open fire, TV and plenty of seating to relax of an evening with the added benefit of access out onto the terrace and garden for some alfresco dining. Westpoint boasts four bedrooms; the king size bedroom with a bathroom ensuite, twin bedroom. a family bathroom and a further double bedroom on the first floor all of which have sea views. The fourth bedroom is found on the ground floor with a separate shower room. Westpoint is in an ideal location to enjoy all that Polzeath on the North Cornwall coast has to offer whilst being set back from the hustle and bustle of Polzeath itself. It's peaceful location lends itself as a perfect beach getaway away from the main road and crowds whilst within a 5 minute walk from all the local amenities. Take a stroll down the track to find the beach, surf schools, restaurants and shops or for those who love to the explore the area, the South West Coast Path offers plenty of stunning walks and picnic spots where you can capture the most spectacular coastal sunsets. Accommodation Ground Floor Living roomKitchenDining roomBedroom 4: Twin bedroomShower room with W.C and basinUtility room First Floor Bedroom 1: King bedroom with bathroom ensuite and a sea viewBedroom 2: Twin bedroom and a sea viewFamily bathroom; bath with overhead shower, W.C and basinBedroom 3: Double bedroom with a sea view Sorry pets are not accepted at this property

Floorplans

1st FloorGround Floor

Note: This property has a Good Housekeeping bond of £200.

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About the location

WADEBRIDGE

Padstow 9 miles; Newquay 16 miles.

The bustling market town of Wadebridge is perfectly placed alongside the ebb and flow of the River Camel, an ideal location for exploring the natural beauty of North Cornwall. The town hosts an array of excellent shops, pubs and restaurants, all offering a personal and friendly service and is home to North Cornwall's only family-owned cinema. The beautiful countryside surrounding the town is criss-crossed with a network of local footpaths, amazing gardens and stately homes to explore, whilst the renowned Camel Trail passes through the town, providing 17 miles of fabulous, traffic free walking, horse riding and cycling opportunities. The stunning North Cornwall coast is within 5 miles, boasting a huge selection of beaches, rocky coves and towering cliffs to explore and the nearby town of Padstow, with its colourful harbour, pastel-washed, medieval houses and celebrated restaurants is a must. Visit the UK surfing capital of Newquay, with over 11 miles of golden sandy beaches, a fascinating sea life centre, exciting zoo and vibrant nightspots. Whatever your desire, there's something for everyone in this terrific holiday location.

Polzeath, Cornwall (Ref. 1080608)

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Features

Reviews & Ratings

“I have been staying at Westpoint for 15 years, and previously found everything in excellent repair.”

“Lovely house,ho.”

“I was disappointed by the huge price increase this year.”