“The house layout was great, it accommodated 7 adults, 1 infant and small dog great.”
There is lots of snagging and unsightly things - horrendous mould problem, damp walls, broken door handles, decking to the main door is slippery.
The main feedback I’d give the owner is - if you’re paying a cleaner/care taker, they are not doing what you’re paying for. The house was not clean/dusted. The floors dont seem to get mopped, our infant walked around for a matter of minutes on arrival and his hands and feet were black! There is thick dust everywhere, huge dusty cobwebs (been there some time!), mould - worst in the top right front bedroom. I have taken lots of photos for the owner.
The inside of the oven and microwave were revolting - we couldn’t use them it was disgusting. Even the cushions on the dining chairs were unclean.
The house was so dusty it had 2 hayfever sufferers sneezing constantly - only in the house though,
We found the fireplace surround and the fact the doors to the conservatory dont lock a hazard for our infant.
Only sofa seats for 5 or 6 max when property sleeps up to 10. Meant 2 of us were on hard dining chairs every night.
The beds were super comfy and decent bedding & towels provided.
You could get passed the snagging but Cleanliness really lets this property down.
Thank you Jennifer for your feedback and we are sorry for the issues you faced during your holiday . We do appreciate snagging being brought to our attention, as we want all our visitors to have a lovely carefree time. The cleaning we are paying for (including ovens and microwaves) through John Bray Cornish Holiday's and isn't something we would expect not to be done. The property is supposed to be inspected prior to arrival and cleaned after each guest. Please be assured we will make sure they have raised your comments with the housekeeping and maintenance teams. Thank you for your appreciative comments regarding the comfy beds and decent Linen. We do hope you will want to stay at Lamorna again.
Property Owner
