“The property is in a great location.”
Unfortunately it clearly isn't being maintained to a good standard. The boiler was not working when we arrived, this would have been evident if an inventory had been complete before check in. The property was grimy and we had to clean it, the beds and sofas need replacing which guests commented on in previous years, several lights didn't work and the garden needs tidying along with the furniture. We had maintenance people in and out the property so it didn't feel like a holiday!
Unfortunately it clearly isn't being maintained to a good standard. The boiler was not working when we arrived, this would have been evident if an inventory had been complete before check in. The property was grimy and we had to clean it, the beds and sofas need replacing which guests commented on in previous years, several lights didn't work and the garden needs tidying along with the furniture. We had maintenance people in and out the property so it didn't feel like a holiday!
Thank you for your feedback. We are sorry for the inconvenience caused by these issues and that we were unable to rectify the issue with the boiler, we did try! Your comments have been passed on to the team here at John Bray Cornish Holidays and to the owner. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner