Trevanion

The internal accommodation worked well and the kitchen area was extensively stocked.

The well equipped games room was a real feature. The patio was ideal for al fresco eating and the garden a delight for the children, although the trampoline seems near the end of its life! Some practical/detail points: - it was a surprise to find no microwave which would have been useful for some of the food prep for the smaller children - cleaning staff also need to focus on ornaments some of which have gathered a lot of dust e.g. VW van on kitchen windowsill; - the lighting in the upstairs shower room could be enhanced around the mirror to assist shavers; - we had some problems with the BBQ which we reported; - some of the outside cushions needed re-covering.

This property is perfect for family celebrations.

We had a fun time using the games room which was so well thought out and the location of this property is perfect for all the highlights of the North Cornwall coast . It’s so easy to entertain with a well appointed kitchen and the beds are super comfy !! We self cater often and it’s up there on our list of favourite stays . Thanks so much

The photos of this property on the website are obviously from many years ago, the outside table and chairs are seriously weathered, and the games room bar is now covered with graffiti.

The atrium feature in the living room leaks like a sieve in the rain, and has obviously been doing so for a while. The towel rail in the master bedroom is still not working ( we stayed last year and reported it not working then, - a year later and it is still not fixed?) We thought we would give this property another visit but would not stay again, it needs updating. The games room is great, and the location is good, parking also good. But definitely no longer worth the high price tag.

Lovely well appointed and equipped home with fantastic eclectic mixture of furnishings and art work.

Garden a great size for games and the games room was a great plus. Had a very enjoyable family reunion with very good local shops. Many thanks.

Lovely house with obvious personality thanks to the owner’s taste.

Garden bigger than the photos suggest. Location is superb, daily walks to the five important shops (butcher, fishmonger, fish&chip shop, bakery and general store) . I think it’s perfectly located for those and for a long walk to the beach to give the dogs what they need. Property is not overlooked and that was a bonus. Beds comfy and shower pressure spot on. Not surprised it is so popular. Need to buy new darts and TT balls and fix the cue tips but that’s all. You will love it.

Had a really good holiday.

The facilities were excellent, plenty to do on the poor weather days. Good local facilities and easy access to coastal and inland walks.

Fabulous stay at Trevanion!

Amazing house with very comfortable bedrooms and living areas. Decor was of very good quality (and local) and the kitchen was extremely very well equipped, like home from home. The games room was a winner with us as we had teenagers with us and us northerners love a game of pool and darts. Table tennis table too! The maintenance team were very responsive to a minor issue we had at the property and were very thorough. Looking at booking for next year!

Amazing place to stay!

Beautiful property with a fantastic feel. Only thing I would suggest is providing coffee for the machine, and a bluetooth speaker to play some music would of been a great addition. All in all, I would highly recommend staying here with family or friends!

Trevanion was a fantastic property.

The games room and children’s play area were well used and great additions to the house. The open living area was a great space for all the family socialise. The garden was safe and secure for children and dogs. The only useful addition would have been a high chair facility for really small children. Trevanion was a first class accommodation for large family gatherings. Thank you!

A suggestion, - please provide anti-slip mats for the bathroom that has overbath shower, I slipped over!

The pots and pans really do need to be replaced. - the non-stick coating is peeling off badly, not nice to be mixed in with your food. We dutifully got the hoover out at the end of our stay to find that it was totally blocked up with hair and dust, so much so that there was no suction at all, - no replacement bags to be found so we had to physically empty the bag, - surely the cleaners would have noticed that there was no suction? Games room was the saving grace, - fantastic! We would come again to Trevanion, - but I do think that the prices charged are a little excessive for what is provided.

This is our third stay here.

This time, we noticed how tired it is starting to look, although still lovely. The toilet seat in the utility slides off. The bbq would light but not stay alight so could not use it. The aerial in the games room was broken so tv could not be used. Damp and mould around the window in the utility where there must be a leak. The garden was maintained but areas of weeds left under the bench and trampoline. Maybe our third time visit was one too many.

The pictures didn't do it justice, it was great and we really enjoyed our stay.

This is our second time here.

we absolutely love it plenty of space and a forward garden for the dogs . So good we have booked again already for next year.

Property was absolutely amazing especially the games room.

Kitchen was well equipped.

Great property for family and friends to meet.

We loved the style and the games room would have been a huge bonus had it not been so unseasonably hot and humid (1 to 8 September 2023). Good quality bedding, towels and appliances. Plenty of parking and a safe walk into Rock. Some fans would have been useful, particularly in the communal area and rear upstairs bedroom. A label on the the skylight vent switches, or mention in the instructions would be useful and maybe instructions to open the sliding doors. We had a fantastic time and feel it was very good value for money.

Didn't start well, I have to say.

Arrived at the property, in early evening to find no welcome pack of any description. No information about the property, how to open the back doors, how to operate the hob, crucially absolutely no contact details at all despite JB website advising we contact the owner. Given we weren't given contact details in advance and had assumed they'd be within some kind of information or welcome pack (but weren't) this was problematic at 5.30pm on a Friday evening. In fact, the only information we did receive were these hideous little plastic coated notes everywhere telling us what we couldn't do - from using fake tan on towels to the ominous threats if we didn't clean the bbq. This isn't some 1970's boarding house and there is no place for these hideous little notes. Of course you expect people to leave it clean after them but this could have been communicated much more elegantly and without causing irritation or offence by incorporating it into the information pack. A bottle of local wine, tea coffee and cornish biscuits sitting beside the information pack, as well as some local information and tips about parking at Rock would have gone a considerable way to sweetened the pill of any restrictions or requirements within the information pack. It pretty much put us off using the bbq but in the end, on the last day, we braved risking the ire of the cleaning staff only to find once the cover was lifted it was absolutely filthy! Six of us spent half an hour cleaning everything down as it was entirely covered in grease. We left it in very much a better state than we found it and I'd very much like the £30 you intended to charge for having to do this job! To make matters worse we found the wifi code we'd been sent by John Bray was incorrect (it was quoted in the email as TRE). So we had no wifi, no way to contact John Bray. (Once you arrive at the property and login to see your booking it no longer appears on the system because it is no longer an upcoming booking nor a past booking - so there was no way to use the contact link). For a premium booking - and lovely as the house is, £6k is pretty toppy even in August - this lack of any kind welcome or information left us feeling underwhelmed. No wifi, no information pack, no basic supplies for an arrival cup of tea and no way to contact JB given it was a Friday evening - nor indeed the owner as the website advised because you hadn't provided us or left us with any information to contact anyone. By the time we sorted out the rooms and sent someone out for supplies even the chipshop had closed (8pm) so really not a great start to our holiday. No one is suggesting (as JB intimated in a previous review for Albany in St Isaac for another guest I noted) that this is anything more than a self catering property. No one expects the fridge to have been filled upon arrival but if JB don't understand the concept of hospitality in the premium property rentals market they should stick to the end of the pool where their skills better match the target market. We've rented over 30 properties in the area in the last 12 years and even the humblest of those left a pint of milk, biscuits and a few tea bags. Two dishwasher tabs, a single toilet roll per bathroom and the tiniest J-cloth imaginable felt mean spirited - and short sighted. We gave the house a thorough tidy up and basic clean before we left but it would have made your cleaning staff's lives much easier had we been left washing up liquid, spray cleaner and a decent pack of cleaning clothes. I mean seriously, who pays £6k for a week in Rock and then steals a pack of cleaning clothes? And even if they did, would it matter in the scheme of things? I strongly suspect that given the efforts they've gone to and passion the owner clearly has for their property, the lack of any warmth in the welcome was incongruous. We searched everywhere and found nothing to help us navigate the property which was a shame because it took us several days to work out if the top oven was a microwave or oven or how to use an induction. We never managed to solve the rubiks cube of the doors which we strongly suspect pull back entirely. We were a little concerned given previous reviews as to how clean we would find the property but we had no issues at all with the house other than the revolting state of the bbq. We were contacted in advance to advise us that the pool cue tips were missing and these would be supplied asap. Two parcels did arrive, neither seemed to be the likely cues (one required refrigeration) so we bought some ourselves from Padstow. But I noticed a review posted a review dated 5 weeks before our stay and pointed this out so I'm not sure why this couldn't have been organised weeks earlier since the games room is clearly a key feature of the property. A small gripe on the upstairs bedroom with the ensuite - the bed base needs replacing. It has no springs or slats just a solid timber base and is incredibly uncomfortable. The other beds all had proper divans, and were absolutely fine. This one was more like a table with a cover on the top and duvets shoved under it. So in summary, a lovely house, manageable distance from the beach given parking is a bit of a nightmare down there, clean and tidy. Too many blankets and cushions however and given the restricted space in two of the five bedrooms these were a pain to find somewhere to put them where they wouldn't get dusty. 4.5 stars all in. However, in terms of the service from John Bray this let it down and without a shadow of doubt made us feel once we'd paid the rental cost, that was it, their job was done and they had no interest in doing anything to make our holiday special or to feel welcomed. And that did, without doubt, affect our perception of this property and of John Bray. Personally I'd be getting a premium agency to handle this home if it was mine.

Trevanion is a beautiful house!

We had an amazing stay, the house had everything we needed and more. Fantastic location with only a short walk to the beach and boat over to padstow. House was very clean and spacious for big families. The games is incredible kept the kids entertained the whole time we were in there. The only down side to it was there was no tips on the pool cues so they weren’t able to use it which they were a little gutted about but other than that the house was perfect. Would love to stay again, highly recommend!

Anyone looking for a fantastic place to stay with the family, this is the place ❤️ Amazing location, close to everything you need to enjoy your holiday to the full.

The house is beautiful right through, garden and games room was a massive hit. This was the best holiday we have ever experienced, from the lovely family home to the fun days out. Trevanion holiday will always be in our hearts ♥️ Thank you for everything, you made our holiday magical x

Trevanion was a lovely comfortable property.

A couple of comforts we missed were having a mirror in close proximity to a plug socket for hair drying. The other was an outside washing line. (We did look but just may have missed it) The property is described as families sharing and there is always washing to be done! That all being said we would not hesitate to book the property in the future as we had a fabulous time there. The games room was outstanding!!

A great holiday with my family, location is great and the house was perfect for what we needed.

The games room was ideal for keeping the 5 kids entertained!

The Property was very well equipped we had a broken kitchen tap which was dealt with promptly it was just the cleanliness for us not good enough really overall we had a lovely stay.

Property was not cleaned to a very high standard, items in the fridge/freezer.

Top rooms very hot and no fans to try and get relief during the night. The house has to many small items inside on shelves and table. With small children this is a problem as they tend to touch. The outside furniture is past its sell by date The place needs some TLC applied.

Beautiful home with lots of space.

The games room is a big hit The only negative was the sofa's in the living room are well used and uncomfortable

We had a fabulous week .

The house is very comfortable and beautifully decorated.and has everything one could wish for. The games room is amazing with pool, table-tennis, darts, video games and plenty of space. We definitely will come back

We loved our stay at Trevanion.

The children had a great time in the well equipped games room and the little ones on the slide, trampoline and swings. The dogs enjoyed the large enclosed garden which was also reassuring for us with the younger children. The open-plan kitchen/dining/sitting area is perfect for a large group of people with lots of light and space. Highly recommended