“Accommodation was fine.”
Clean, comfortable and as listed.
Some areas looked a bit worn and tired.
Alexa was a nice touch. TV didn’t work so well (remote, DVD, cabling, turn on off)
Beds were comfortable.
Had to change heating options to avoid cold showers,
Customer service, now via Sykes, was frankly awful. Telephone options were unclear, confusing and unhelpful. If and when you could finally speak to someone they were helpful but WhatsApp was a joke.
Clean, comfortable and as listed.
Some areas looked a bit worn and tired.
Alexa was a nice touch. TV didn’t work so well (remote, DVD, cabling, turn on off)
Beds were comfortable.
Had to change heating options to avoid cold showers,
Customer service, now via Sykes, was frankly awful. Telephone options were unclear, confusing and unhelpful. If and when you could finally speak to someone they were helpful but WhatsApp was a joke.