“Overall our stay was a pleasant experience.”
The bungalow is in a great location, with wonderful views over Port Isaac harbour. Spacious, clean & comfortable, the utility room was especially useful as we were there for the 2nd half of a 2 week break.
We did, however, have a few niggles.
It's a pity that the exterior of the bungalow doesn't match the standard of the interior. We were disappointed on arrival at it's quite shabby (compared to photos) appearance, so it was a relief that inside lived up to expectations.
In October, generally, the weather begins to cool down, especially in the evening. In the first few days, it was a surprise that we were unable to have any control over heat from either radiators or towel rails...towels had to be dried on the electric airer in the utility. After a visit to the local office & a maintenance man being sent around (while we were out), we had what appeared to be sporadic heat in the towel rails, though still not in our control. . The radiators never came on. If this was due to the thermostat, it needs to be said that the temperature in the living area was considerably lower than in the internal hall where it is positioned.
The wood burner is of no use as an additional source of heat unless actual logs are used as well as the small amount of kindling...or were we supposed to provide them? The info said fuel was provided.
Luckily, for the last few days we had a very unseasonable heat wave, so the lack of heating wasn't a problem, but the point is still valid that the control of the heating remotely is not ideal
Lastly, 3 dishwasher tablets for a 7 day stay?
Three quarters of a toilet roll in the ensuite ?
Really??
At over £800 for the week, on the mean side to say the least!
Thank you for taking the time to feedback on your stay and raising these concerns with us. Since your departure we have reviewed these issues, and all have now been sorted! Our apologies for the confusion regarding the provision of logs, ‘fuel’ relates to electricity and gas etc. As a self-catering holiday, guests need to provide their own logs. On that note, due to the self-catering nature of our properties, we provide a starting measure of dishwasher tablets, toilet rolls etc. for our guests’ first night or so. Once again, our apologies if this was not communicated to you. Once again, these have been fixed/cleared on the site so these will not be a problem going forward. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
