“Overall we enjoyed our stay and the views, and the location, made it an enjoyable trip.”
Having used John Bray for over 30 years and so have a little experience in holiday lettings I would make the following observations, some general, some specific to the property.
It is a pity that the interactive map to find the property doesn't have the name of the house on it! The - presumably - old name really doesn't help!
As so much, understandably, has been made about "covid cleaning", it was disappointing that some of the vacuuming was very sketchy, the kitchen work surface was poorly cleaned and the wall to floor radiator in the kitchen was leaking ( surely that had been noticed?). These points were notified to the office on the Saturday but no repair was carried out in our week there.
Whilst nice to have 2 "living rooms", the front room was so full of furniture that moving in the room was difficult. The very large wing chair in front of the TV was superfluous.
In the kitchen/dining area the front window was almost completely obscured by an enormous pile of outdoor cushions - nice in the summer but never used last week.
We thought that whilst the outdoor showers were good for coming in off the beach etc, not having a proper indoor shower in any bathroom was a negative.
In windy conditions which we had the top floor room was very noisy - ? loose roof slates??
I think the lack of "proper" wine glasses detracts from an otherwise very well equipped kitchen.
I feel that 9am is an unreasonably early time to vacate the property, one of the reasons we paid to have it cleaned. In over 30 years of using John Bray this is the first time we have paid a "security deposit" - £400 in this instance. To be told that it will take 2 weeks before it is returned I think is unacceptable.
Thank you for taking the time to feedback on your visit. We're very sorry that you had to experience these issues during your stay. Your comments have been passed on to the team at John Bray Cornish Holidays and to the owner. We hope to welcome you back to north Cornwall in the future. Regarding the £400 security deposit and the two-week refund period, this is a new policy that has been brought in since the takeover from Sykes Cottages. Furthermore the 9am checkout time we feel is necessary to provide the cleanliness and hygiene standards that we aim for, we apologise again for these not being met for your stay. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Summary
- Over three floors
- Three bedrooms: 1 x second floor master king-size double, en-suite bathroom with freestanding bath, WC and basin, and sea views, 1 x first floor king-size double and estuary views, 1 x first floor double
- First floor Bathroom with bath, shower over, basin and WC
- Ground floor basin and WC
- Open-plan kitchen and dining area
- Utility room
- Lounge with woodburning stove, additional sitting room with woodburning stove.
- Oil-fired heating, 2 x woodburning stoves, heated towel rails
- Induction hob, range oven, microwave, American style fridge/freezer, washing machine, tumble dryer, dishwasher, smart TV, surround sound/multimedia system, Bluetooth DAB radio in bedrooms, WiFi, a selection of books and board games
- Fuel and power inc. in rent
- Bed linen and towels inc. in rent
- Private parking
- Furnished patio and garden
- Sorry, no pets and no smoking
- Shop, pub and beach <1 mile
- Note: If you require the property made up for the full 8 guests, the sitting room has a double sofa bed that can be made up on request, please inform the John Bray Cornish Holidays office AT LEAST 7 DAYS PRIOR to your booking commencing as we need to order the linen in advance.
The property
Black Rock House is a stunning coastal holiday home set in a prime position in Rock with fabulous views looking out across the Camel Estuary to Padstow towards the Iron Bridge on the Camel Trail. Perfect for small families or groups who are keen to explore the best of North Cornwall all from your doorstep. This self-catering holiday home offers generous accommodation sleeping six to eight guests in three bedrooms and two bathrooms located on the first and second floor with the main social spaces located on the ground floor.
This beautiful holiday home has undergone a complete renovation with family living in mind from a high specification kitchen diner, a spacious utility area, TV rooms, sumptuous bedrooms, modern bathrooms whilst retaining its original charm with slate flooring covering most of the ground floor levels and sash windows throughout creating that home from home feel. Access the garden and patio area via the patio doors from the open-plan kitchen diner where you can appreciate early evening al-fresco dining in the comfort discussing your plans for the days ahead. From the garden, there is direct access into the grounds of the St Enodoc Hotel where you can book in for a meal, spa treatment or simply enjoy an afternoon tea with a view. The master bedroom suite on the top floor offers a secluded retreat with gorgeous Estuary views to be enjoyed from the comfortable king bed. Adjacent is the luxurious ensuite bathroom with a freestanding tub to pamper yourself in after a long day by the sea. Two out of the three bedrooms are found on the first floor with a modern family bathroom and a separate shower room accessed at the back of the property to wash off the sand and sea after an exhilarating day on the water.
Set within the heart of Rock and just a 2-minute walk to Rock beach with an endless selection of on and off the water sports for all ages and abilities, on and off the water ranging from, golf and walking to wakeboarding and sailing. Enjoy some of the most spectacular walks along Cornwall’s coastal paths and beautiful sandy beaches with Rock Beach to the calm water of Daymer Bay being one of them. For those of a quieter nature, you can relax bird watching on the rocks or sand dunes or relish in the endless selection of restaurants from both sides of the Camel Estuary where you can sit, unwind and watch the world go by. With the North Cornwall coast having so much to offer, why go anywhere else?
Accommodation
Ground floor
Kitchen diner with access out onto the patio garden area
Living room
Sitting room with sofa bed
Utility room
W.C and basin
Outside shower room
First Floor
Bedroom 1: Double bedroom
Family bathroom: W.C, basin, bath with a handheld shower Bedroom 2 King bedroom with estuary views
Second Floor
Bedroom 3: Master king bedroom with stunning estuary views
Bathroom with a freestanding bath, W.C and basin
If you require the property made up for the full 8 guests. The sitting room has a double sofa bed that can be made up on request. Please inform the John Bray Cornish Holidays office AT LEAST 7 DAYS PRIOR to your booking commencing as we need to order the linen in advance.
Floorplans
2nd Floor1st FloorGround Floor
Note: This property has a Good Housekeeping bond of £200.
View on map
About the location
ROCK
Padstow 1.5 miles via ferry; Polzeath 2.8 miles; Wadebridge 6.2 miles.
Rock is a desirable and much sought after coastal village located on the north eastern bank of the River Camel opposite the famous harbour town of Padstow which is easily reached by a regular ferry service. The summer home of royalty and celebrities offering top class restaurants and quality shops, the real draw is the array of watersports including sailing, water skiing, windsurfing and angling. Continuing on a sporting theme, the golf course at nearby St Enodoc is considered to be one of the best in the country. With an abundance of world class beaches all within a short radius it is easy to see why Rock holds its popularity.
If you require the property made up for the full 8 guests. The sitting room has a double sofa bed that can be made up on request. Please inform the John Bray Cornish Holidays office AT LEAST 7 DAYS PRIOR to your booking commencing as we need to order the linen in advance.
