“Cherrytrees is a wonderful property in a great location.”
The house has everything you could want for a relaxing comfortable stay. It is one of the best properties we have stayed in and the owners deserve credit for the refurbishment and thank them for sharing their property.
There was however one issue we encountered and would like to feedback to the owners as the only negative during our week stay.
Around and under the sofa area of the kitchen were three butt ends of roll ups, a plaster and lots of food crumbs.
This was discovered when our 18 month old baby picked one from the floor and typically put it in her mouth.
I can only assume those persons prior to our attendance were responsible as I just cannot believe that this could or should have been missed. The rest of the house, bedding and bath towels were clean and in good order and after this initial issue our stay was very enjoyable.
I would note it is not clear from the documentation how much responsibility is put on the previous tenants to clean, what level, particularly during these COVID times and if the property is inspected again prior to the next occupants, therefore we made use of the cleaning services at an additional cost of £40 to spare anyone the cleanliness issue we encountered.
Whilst down there a visit was made to the John Bray office to report the cleaning issues that we encountered and was advised that our comments would be passed on.
Dear Mr Matthews
I am so sorry that you found this mess when you arrived at Cherrytrees. The house should have a complete changeover clean between guests, and so I'm grateful to you for letting us know about this and for taking the trouble to report it to John Bray. I've also contacted them and will certainly keep checking up.
I'm so glad though that apart from this you had a good time in Rock and enjoyed your stay. With best wishes, Sarah Lynch
Property Owner