“Pentire is a beautiful, spacious and modern property.”
The bedrooms and kitchen/ dining area was a decent size for 6 adults. Please note that only 5 adults can sit comfortably on the sofa.
The house was well-equipped with cutlery, utensils and cookware. We found instructions for the appliances in a drawer towards the end of the holiday. Having these placed on the counter upon arrival would have been very helpful.
We appreciate its personal preference, but most of our party found the mattresses too hard and woke up with sore backs. A mattress topper would have been greatly appreciated.
At the end of our stay, we followed the instructions, which had been left by John Bray Holidays, to remove the sheets from the beds and towels from the bathrooms. This was not a relaxing way to end the holiday, especially as checkout time is 9am. There either needs to be a later checkout time or do not ask guests to start the process of laundry.
Please note, Pentire is advertised on the John Bray website as having parking for 3 cars and check-in time as 4pm. Our welcome email stated 2 cars and check-in time as 4:30pm. Please update the advert or the welcome email. Thank you.
Overall, our stay at Pentire was enjoyable. It has a secure garden for any guests who wish to bring a dog. A downstairs toilet and utility room, which included a washing machine and tumble dryer were nice additions to the property.
Thank you for your feedback. We are sorry for the inconvenience caused by these issues. Your comments have been passed on to the team here at John Bray Cornish Holidays. Our apologies regarding the miscommunication with the check in/out times, they are in fact 4pm and 9.30am respectively so we understand the frustration! We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner