“The property is very basically equipped.”
Hand soap in every bathroom should be a MUST, this was disappointing. As was the minimum amount of very thin loo roll. A welcome hamper makes a huge difference, having driven several hours, a pint of milk, bread and butter would have been appreciated. The property has maintenance issues; several taps need washers replacing, utility hot tap doesn’t even work. Fridge door needs oiling(?). There were no bags provided for recycling.
The property had a lot of cobwebs, perhaps it hadn’t been rented out for a while? Better board/card games would be great too! It served the purpose but little touches go a long way and don’t cost the earth.
Thank you for taking time to provide feedback on your stay. We are sorry if there was insufficient toilet paper and that there was no hand soap available for you. We will raise this with the cleaning company as well as the issues with the cobwebs. Thank you for highlighting the problems with the taps, we have now passed this to our maintenance team. We do hope that we get the opportunity to welcome you back to Cornwall in the future. John Bray Cornish Holidays on behalf of the owner. Property Owner